The replacement glass was broken in transit. I contacted Jo at customer services and she was very helpful and arranged for a replacement to be sent. This was late on a Friday afternoon so I didn't expect to receive it till Tuesday. They managed to get it in the post on Friday afternoon and it arrived Saturday. The quality of a business is shown when they sort out a problem and I have found this company to be excellent.
We can offer you replacement stove glass and accessories fast, efficiently and in one piece! All orders placed before 2pm are dispatched the same day to ensure that you get your stove going again as soon as possible.
The replacement glass was broken in transit. I contacted Jo at customer services and she was very helpful and arranged for a replacement to be sent. This was late on a Friday afternoon so I didn't expect to receive it till Tuesday. They managed to get it in the post on Friday afternoon and it arrived Saturday. The quality of a business is shown when they sort out a problem and I have found this company to be excellent.